POLICIES

Things You Need to Know

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!

Shipping:  Orders are shipped within 1-2 business days of purchase and all orders are shipped 1-3 day USPS priority mail.  

Returns:  We offer a 30 day guarantee on all our plants.  If you are not 100% satisfied with your purchase contact us and we will make it right!

Air Plant Care:  Care instructions are included with all purchases to ensure you are equipped with the proper information to keep your plants healthy.

WHAT ARE AIR PLANTS?

Tillandsia or "air plants" are Epiphytes that get all their nutrients from the air, water and light!  They requre no soil, making them a fun medium to work with in interior design.  Think on how amazing that is.  No soil.  They can virtually live anywhere on anything. They require very little care making them one of the easiest plants.  Not impressed yet? Air plants can live for years with proper care.  They also self propagate.  Which means that after they bloom they produce their own pups without pollination.  Tillandsia can live on and on via their pups.  They are truly unlike any other plant.  You are sure to enjoy them as they go through their natural stages of blushing, blooming, and mothering.

All purchases are shipped with care instructions to ensure you are equipped with the proper information to keep your plant healthy.

Personal Information:  We do not share ANY personal information with outside companies.  Your personal information and your financial information are completely secure with SSL Secure Shopping on our website.

Wholesale Orders & Bulk Orders:  All orders will be charged tax through the website.  If you are a retailer and would like tax free transactions please contact us.  You will need to provide your current sales tax certificate.

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